For Quickbooks Conversions:

• Order this service by clicking a 'Buy Now' button on the right.
• After paying for the service, we will send you FTP instructions to send us your Enterprise data file for conversion via email.
• We will do the conversion and send back the files via a secured FTP site for you to download. The files will be available for download for one week. After that time, all files will be deleted from our servers.

For Quickbooks Data Recovery:

• After paying for the service, we will send you FTP instructions to send us the corrupted or damaged data file for recovery. For Quickbooks 2006 and higher recoveries, it is important to send us both the QBW and TLG file as well as ANY older backup of the Quickbooks data file (QBW or QBB).
• We will analyse your files and send you an analysis report detailing exactly what can be recovered and what cannot be recovered. (In most cases we can recover everything without any data loss).
• At this point you can choose either to go ahead with the recovery or cancel the recovery request.*
  • If you cancel the request, your payment will be refunded in full.
  • If you decide to go ahead with recovery, you will receive an email with instructions to download the recovered data file.

*Note: For prepaid customers, if your file can be repaired without any data loss, you will receive the repaired file as soon as recovery is completed.